Clive Hutchinson, CEO, Cougar Automation (23:50)

In: BlogDate: May 03, 2013By: Claire Lickman

Clive Hutchinson is the CEO of Cougar Automation, and he spoke to us during the Creating Happy Workplaces Conference about his focus on sustainable, profitable growth through customer service.

Clive has led Cougar Automation since 2001. During this time he has been developing and refining a strategy for sustainable and profitable growth through delivering fantastic customer service. This has built Cougar Automation into an organisation with outstanding values, culture and radical management methods which has been recognised by many awards. These include The Management Today Service Excellence Awards, The UK Customer Experience Awards, The Wow Awards and The Sunday Times Best 100 Companies.

As well as leading Cougar Automation, Clive also now helps other organisations flourish and succeed through making the most of their people.

Clive Hutchinson, CEO, Cougar Automation interview

Claire Lickman

Claire is Digital Marketing Coordinator at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since.

More by Claire

Happy's next conference: 2019 Happy Workplaces CEO Conference

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Hear from Bruce Daisley, EMEA Vice President of Twitter, host of the podcast Eat Sleep Work Repeat and best-selling author of The Joy of Work. Other speakers include Gill Arupke of the Social Interest Group, Donald Wibberly of Cougar and Katharine Horler OBE of Adviza. This event is strictly for Chief Executives and Managing Directors.

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