Henry Stewart

Henry is founder and Chief Happiness Officer of Happy Ltd, originally set up as Happy Computers in 1987. Inspired by Ricardo Semler’s book Maverick, he has built a company which has won multiple awards for some of the best customer service in the country and being one of the UK’s best places to work.

Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential management thinkers in the world. “He is one of the thinkers who we believe will shape the future of business,” explained list compiler Stuart Crainer.

His first book, Relax, was published in 2009. His second book, The Happy Manifesto, was published in 2013 and was short-listed for Business Book of the Year. His latest book, Creating Joy at Work: 501+ ideas for a happy workplace was released in 2025 and is filled with ways that people around the world have implemented workplaces based on empowerment and working to strengths.

Why Tesco Gets Economies of Scale, but the Government Doesn’t

Those who believe government can reap economies of scale often quote the example of Tesco....

Henry Stewart

17 May 2015

If only BT and Virgin Media were as efficient as Hackney Council

Last night I found we were out of recycling bags, without which Hackney Council won’t accept our recycling. So I...

Henry Stewart

11 May 2015

6 Reasons Why This Government Has Been No Friend of Small Business

I founded Happy Ltd in 1987. Of that 28 years of running this award-winning business, the last five have definitely...

Henry Stewart

27 Apr 2015

9 Benefits of Having Happy Employees

Following last week’s article on 7 ways to find more meaning...

Henry Stewart

23 Apr 2015

7 Ways to Find More Meaning at Work

Elinor Schmitz-Jansen is studying for an MSc in Management at Imperial College. She is currently working at Happy, researching academic...

Henry Stewart

23 Apr 2015

NAO finds little evidence of savings from centralised training contract

In February I wrote about the government decision to outsource all its training – in all subjects and for all...

Henry Stewart

02 Apr 2015

The Madness of Government Procurement

I actually think the headline is unfair. For me, the problem is not Capita but the way the Cabinet Office...

Henry Stewart

11 Feb 2015

Great work by our young Drupal apprenticeships

For the last twelve months Happy Computers has been running a Drupal apprenticeship programme, in partnership with the Drupal community,...

Henry Stewart

25 Jul 2014

Think Big – Like Google

Yvonne Agyei Yvonne explained how 4 years ago she went to the Board, as the newly appointed Head of Benefits,...

Henry Stewart

06 May 2014