Training in the Happy offices

Five top tips to be a great IT trainer

Last week I had the pleasure of being a practice learner for our 4 day TPMA Certification Essentials course. The delegates taking the course had been working on their skills all week, learning to become effective IT trainers. They did really well, but it was a real eye-opener for me at how hard being an IT trainer really is.Read more

New Course: TPMA Refresher & Renewal

Re-certify and update your training skills with our new TPMA Refresher and Renewal Course Has it been a few years since you achieved your TPMA certification?.  If so I hope your training skills have continued to develop and you are still getting the buzz from helping other people reach their potential. A few things have changedRead more

Happy Computers Case Study – Pfizer

Pfizer                           Founded in 1849, Pfizer is the world’s largest research based pharmaceutical company.  Pfizer discovers, develops, manufactures, and markets leading prescription medicines and vaccines.  Pfizer employs 1000’s of staff globally. Pfizer chose Happy Computers to develop and deliver training to support the roll-out of a Siebel-based CRM system to 13,000 salespeople across 22 countries. TheRead more