LVSC Training - Upcoming courses July 2016

Upcoming LVSC training courses in July

The LVSC training programme is a joint partnership between the London Voluntary Service Council and Happy, offering a range of Management and Soft Skills programmes – all VAT-free. This month, we are offering Developing Your Skills as a First Time Manager with a 20% discount – just quote Offer Code JUNE 2016 when booking. There are just 5 spaces leftRead more

Course of the Month – Creating Customer Delight

Creating Customer Delight, facilitated by award winning Nicky Stone.   We all know how nice it is to receive excellent customer service but that certainly isn’t the universal experience our customers always get.  How do you deal with the angry and unhappy customer for whom everything has gone wrong?  Wouldn’t it be nice to turnRead more