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Perspectives Group

The Perspectives Group is an independent planning, environmental and strategic consultancy. What we did Happy held a very positive half day workshop in Effective Networking Skills.  Setting up a range of practical networking scenarios, the facilitator enabled the group beyond the workshop to initiate and nurture successful and beneficial networking relationships that will grow into future businessRead more

Course of the Month – Creating Customer Delight

Creating Customer Delight, facilitated by award winning Nicky Stone.   We all know how nice it is to receive excellent customer service but that certainly isn’t the universal experience our customers always get.  How do you deal with the angry and unhappy customer for whom everything has gone wrong?  Wouldn’t it be nice to turnRead more

LVSC Courses from 12 March to 30 April 2013

LVSC working in partnership with Happy aim to deliver a full and varied programme of training events.  The programme has been designed to provide the highest quality training at the lowest prices. The aim is to keep it affordable, especially to help small voluntary sector organisations. Did you achieve your training goals last year?  HaveRead more