The LVSC training programme is a joint partnership between the London Voluntary Service Council and Happy, offering a range of Management and Soft Skills programmes – all VAT-free.
This month, we are offering Developing Your Skills as a First Time Manager with a 20% discount – just quote Offer Code JUNE 2016 when booking. There are just 5 spaces left on this course so act quickly to avoid disappointment!
You may also be interested in our 1 day Stress Management programme on 12th July – which is the Happy People Course of the Month for July and is just £195 + VAT. In this one day programme, you will learn how to identify your strengths in managing stress. You will also learn simple stress management techniques including how to create a breathing space, how to alleviate signs of stress and how to say no. You will also takeaway your own personal action plan to use beyond the programme.
If you can’t see the right course below, or would like to book 3 or more people, get in touch to discuss your needs.
Creating Customer Delight
This session on 5th July is full of practical tools to help you build positive relationships with every customer. You will leave the day inspired to give excellent customer service each and every time. By the end of the course, you will enhance your interactions with customers by providing exceptional service and dealing positively with difficult customers. Click here to book your place >
Developing Your Skills as a First Time Manager
This one day session on 18th July will give you confidence in your management approach. It will help you to build your personal credibility and trust within your team. You will also learn to develop effective relationships with team members, adapting your approach to the individual and the situation. Read more and book your place >
Introduction to Project Management
This popular two-day programme provides a valuable introduction to effective Project Management from developing the original project idea to writing the final project report. It includes a range of practical project planning and management tools and provides a handy guide to the ‘jargon’. Read more and book your place >