Not everyone can take the time out for a full day of training. Happy Accelerated Learning courses are developed to enable you to learn key skills in just 90 minutes. Receive excellent training on of our highly focused courses, and save yourself some time to boot ...
Why take a whole day when you can learn the key skills in just 90 minutes? The Happy Accelerated Learning range of courses recognise that we are all needing to do more in less time. Still highly interactive and involving they promise to leave you confident in new skills after just an hour and a half. Choose from more than 30 courses below, or ask about other possibilities.
Accelerated Learning – Available Courses
Personal Development
- Assertiveness
- Emotional intelligence
- Managing stress: yours and others
- Time management
Creating a Great Workplace
- 10 steps to a great workplace
- Effective Delegation
- Make your staff feel valued
General Management Skills
- Managing for the first time
- Managing volunteers
- Measuring the effectiveness of a project
- Monitoring performance
- Disciplinary & grievance essentials
People Management Skills
- Effective one-to-one Supervision
- Maintaining performance standards
- Handling Difficult People
- Giving effective feedback
- Active listening skills
Presentation Skills
- Effective public speaking
- Give great presentations despite using PowerPoint
Getting the Right People
- Effective recruitment & selection
- Writing person specifications
Interview Skills
- CV writing
- Interview skills
Care and Support
- Adult safeguarding essentials
- Child protection essentials
- Understanding the Mental Health Act
- Understanding the Mental Capacity Act
- Learning disabilities: care planning
Health & Safety
- Health & Safety essentials
- Health & Safety risk assessments
Organisational Skills
- Chairing meetings
- Minute taking
- Report writing
- Effective emails: take control of your inbox
Diversity
- Identifying and dealing with discrimination
- Managing diversity
- Disability: meeting legal requirements
Customer Focus
- The 5 key steps to patient satisfaction
- Telephone customer service
- Dealing with violent & aggressive behaviour
- Culturally aware delivery of patient services
