Continuous Improvement

Changes in our business environment seem to be happening more quickly as technology develops. The problem is that processes don’t always adapt as quickly.

This intensive one-day training course will look at what is meant by continuous improvement and how some simple techniques will help us review processes and look for better ways of working.

Course Dates:

6th Oct 2017 (spaces available)

Course Length: 1 day

Course Costs:

Standard Price: £495 (+VAT)

Charity: £345 (+VAT)

Public Sector: £495 (+VAT)

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Course Location

Happy, Alie Street – view map & directions

What You Will Learn

This course is designed for team leaders and line managers who wish to develop effective methods for improving processes.

By the end of the course, learners will have developed an effective toolkit through practical exercises.

The course is supported with materials and shared resources.

Session 1: What is “continuous improvement”?

  • A brief history of time management
  • Toyota: the customer, kaizen and waste
  • Lean

Session 2: Building a process map

  • What goes into an effective process map
  • How to create one
  • Practical exercise on a process

Session 3: Value

  • Recognising waste in a process
  • Defining and looking for value
  • Practical exercise on a process

Session 4: Making it happen

  • Getting buy-in from a team
  • Changing the process mindset
  • Making improvement continuous
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Your Course Trainer

Mike Barron

Mike Barron

Mike has worked for 20 years in private and public sectors as a facilitator, coach and IT / soft skills trainer. He specialises in project management, Lean and MS Project training and consultancy.

One of Happy's lead trainers, he will make sure your learning experience will be challenging, engaging and transformative.