Happy London, Aldgate or at your premises.
What You Will Learn
- Become a credible manager that inspires trust
- High performing teams working to their strengths and to a common goal
- A more engaged and motivated team
- High levels of accountability within the team, enabling them to deliver
Day One – Leadership
- Understand when people work at their best
- Who you are as a leader
- Build trust and credibility
- Develop your emotional intelligence
- Effective team communication
Day Two – Powerful Coaching and Communication
- Job ownership
- Effective 1 to 1s
- Active listening
- Introduction to coaching
- Positive and constructive feedback
- Personal action plan beyond the programme
Our Approach to Programme Delivery
Every programmeis designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.
If you need help beyond this programme fulfilling your personal action plan, then we also offer 1 to 1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
The course will run from 10am to 4:30pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The Happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Your Course Trainers
Cathy has been with Happy since March 1995 and shortly after took over the role of Group Managing Director, and is responsible for maintaining Happy's award-winning and celebrated culture. As head of Happy People, she is Lead Facilitator, executive coach, speaker and consultant with the aim of embedding positive behavioural change. Her leadership purpose is to help others to be great at work. She is an inspiration to her staff and clients. Cathy has received recognition through several national awards, including a Special Commendation for Innovative Management in the Best Boss Competition.
Nicky has been a senior facilitator for over 16 years. Her leadership purpose is to support people to reach their full potential, and this has driven her internally as part of Happy’s senior leadership team. It has enabled her, through her work every day with clients, to facilitate senior leadership programmes and personal development events. Nicky also has a proven track record at leading on large projects and inspiring others as a speaker at conferences.