The Happy Workplace Programme: it’s all about the people

A transformational four-day Leadership event over six months.

A happy workplace leads to greater productivity and tangible business results. This programme is about placing people at the heart of what your managers do and creating freedom-centric, high-trust workplaces.

The next groups on the programme starts on 13th September. Click here to view the next three dates in the course.

Course Dates:

13th Sep 2017 (spaces available)

Course Length: 4 days

Course Costs:

Standard Price: £1950 (+VAT)

Charity: £995 (+VAT)

Public Sector: £1950 (+VAT)

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Course Location

Happy, Alie Street – view map & directions

What You Will Learn

Based on our own practical experience at Happy, and learning from some of the world’s great workplaces (like Google and WL Gore) this programme will enable you to become a leader that people would choose to be led by. It will give you the personal insight and practical leadership and management skills to create a high performing team.

Key Outcomes

  • Credible leaders and managers that inspire trust
  • An agile and responsive organisation working within clear values and principles
  • Greater trust and autonomy for your people
  • High performing teams working to their strengths and to a common goal
  • A more engaged and motivated team
  • High levels of accountability within the team, enabling them to deliver high quality on time
  • Greater innovation and greater productivity

Testimonial for the Programme

Or read this recent case study – we rolled out the Happy Workplace Leadership Programme to the leadership team at Advanced Technology Services UK Ltd.

Detailed programme outline

Day One – Personal Leadership
  • The core of an effective culture
  • Understand when people work at their best
  • Who you are as a leader: play to your strengths
  • Build trust and credibility
  • Identify your communication style
  • Develop your emotional intelligence

You will be excited about your leadership role, with a clear understanding of how to improve your personal effectiveness.

Day Two – Powerful Coaching and Communication
  • Effective 1 to 1’s
  • The core of great management: effective coaching
  • Empower your people to solve their own challenges
  • Active listening, the basis of effective communication
  • How to give positive and constructive feedback
  • Communication at team level

You will develop key coaching skills and develop strong communication to maximise the effectiveness of the team.

Day Three – Create the Right Culture
  • Enable trust and autonomy, within clear guidelines
  • Create true job ownership
  • Delegating responsibility
  • More information equals more accountability
  • Working to your strengths
  • Successful recruitment and induction

Discover the structure and practicalities of how to create a truly great workplace.

Day Four – Performance Management in Practice
  • Create a culture for innovation
  • Workshop to support real situations faced by participants
  • Deal with difficult behaviour
  • Deal with poor performance
  • Groups will coach each other using the skills learnt to look for positive steps forward
  • Personal action plan beyond the programme

This workshop-style day will be based on solving the practical issues you face in your company or organisation

You can view the full list of upcoming dates of the programme on this page.

Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

The four days are spread over six months to ensure it has a real impact and you get the chance to embed what you learn. The first three events will each be four weeks apart with the final workshop day three months later. It will include pre-course work, and action in-between the days. The date and details shown above are for the first one-day module. For the dates of the other modules please click here.

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The course will run from 10am to 4:30pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

Your Course Trainers

Nicky Stone

Nicky Stone

Nicky has been a senior facilitator for over 16 years. Her leadership purpose is to support people to reach their full potential, and this has driven her internally as part of Happy’s senior leadership team. It has enabled her, through her work every day with clients, to facilitate senior leadership programmes and personal development events. Nicky also has a proven track record at leading on large projects and inspiring others as a speaker at conferences.

Cathy Busani

Cathy Busani

Cathy has been with Happy since March 1995 and shortly after took over the role of Group Managing Director, and is responsible for maintaining Happy's award-winning and celebrated culture. As head of Happy People, she is Lead Facilitator, executive coach, speaker and consultant with the aim of embedding positive behavioural change. Her leadership purpose is to help others to be great at work. She is an inspiration to her staff and clients. Cathy has received recognition through several national awards, including a Special Commendation for Innovative Management in the Best Boss Competition.

Paul Gapper

Paul Gapper

Paul Gapper is a Masters qualified trainer with experience in interpersonal skills, work skills and management training. He has worked in the public, private and voluntary sectors for over fifteen years. Paul has a Distinction in the Institute of Personnel Development Training Certificate and the teacher-training certificate for Mindfulness-Based Approaches from the Oxford Mindfulness Centre.

Sarah Edwards

Sarah Edwards

Sarah has been freelancing for over 20 years. She has excellent communication skills and high levels of both integrity and empathy which makes her an extremely effective trainer, facilitator, and coach. Sarah is Belbin accredited, an NLP Practitioner and a TPMA and City and Guilds Assessor. She uses these skills to specialise in organisation transformation and team building. She is also a confident public speaker, and regularly presents at conferences.

Henry Stewart

Henry Stewart

Henry Stewart is founder and Chief Executive of London-based training business Happy Ltd. Happy was rated one of the top 20 workplaces in the UK for 5 successive years and now helps other organisations create happy workplaces. In 2011 Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential business thinkers in the world. "He is one of the thinkers who we believe will shape the future of business", explained list compiler Stuart Crainer. His book, The Happy Manifesto, was published by Kogan Page in January 2013.

Maureen Egbe

Maureen Egbe

Maureen joined Happy as an Associate trainee trainer in November 2012 and within two years became a Senior Trainer. As well as being a trainer, she is also an ex-athlete and athletics coach - an interest that compliments her training skills, using activities to engage delegates keeping training interesting and fun. Maureen is also an NLP Certified coach.