Developing your Skills as a First Time Manager

Developing your skills as a first time manager is a great investment to ensure your success not just in your current role but as your career progresses. This one day course is a great follow up to the ‘Introduction to Managing for the First Time’ day. However, it is also suitable for those that have not attended the earlier course but would like to develop their credibility and skills in the area of listening, coaching and feedback.

Course Dates:

31st May 2017 (fully booked)

Course Length: 1 day

Course Costs:

Standard Price: £495

Charity: <15 Staff: £140

Charity: 16-30 Staff: £160

Charity: 31+ Staff: £345

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Course Location

Happy, Alie Street – view map & directions

What You Will Learn

  • Building your credibility as a manager
  • Identify the key behaviours that build trust with your team
  • Active Listening for great working relationships
  • Simple coaching skills to encourage responsibility from your team
  • Feedback in practice
  • Using the situational leadership model to decide the best approach for an individual
  • Personal action plan beyond the programme

Key outcomes

  • Confidence in your management approach
  • Building your personal credibility and trust with your team
  • Effective relationship building with team members
  • Adapting your approach to the individual and the situation

Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Next steps

If you need help beyond this programme fulfilling your personal action plan, then we also offer 1 to 1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.

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The small print

The course will run from 10am to 4:30pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

Your Course Trainers

Paul Gapper

Paul Gapper

Paul Gapper is a Masters qualified trainer with experience in interpersonal skills, work skills and management training. He has worked in the public, private and voluntary sectors for over fifteen years. Paul has a Distinction in the Institute of Personnel Development Training Certificate and the teacher-training certificate for Mindfulness-Based Approaches from the Oxford Mindfulness Centre.

Frances Burton

Frances Burton

Frances is a management and communication skills trainer and executive coach, with 30 years experience of working in the public, private and voluntary sectors. Frances has a level 7 certificate in executive coaching and leadership mentoring with the Institute of Leadership and Management and a certificate in training practice with the Chartered Institute of Personnel and Development. Frances uses training, coaching and facilitation techniques to create a supportive, empowering and interactive learning environment, enabling participants to develop the skills and confidence they need to maximise their own and their organisation’s potential.

Kay Worth

Kay Worth

Kay Worth has been running personal development and parenting courses for over 25 years. She has 4 children, a degree in Psychology and many years experience of working in the voluntary sector. She is committed to promoting positive thinking, confidence building, great communication and positive parenting strategies, and loves to see the difference her courses make to relationships both at home and work.